Archives for posts with tag: Answering Service

cutTheCordSmallTired of paying for a landline you barely use?  So are almost 40% of other households, which only rely on cell phones.  The problem with getting rid of your landline is that you have had your phone number for years and just don’t want to give it up.

Did you know that under the FCC’s “local number portability” rules, you can switch telephone service providers for wireline, wireless, or Voice over Internet Protocol (VOIP) and keep your existing phone number? can help you keep your number at a fraction of the cost of a monthly phone bill. They help you keep your phone number by transferring it to their cloud-based messaging service for an annual service fee of around $60.  They also screen out “Robo Calls” so only people calling your number can leave you a message, which you can get in email.

The transfer procedure is simple.  You complete a release form and once submitted, the transfer normally takes between 2 and 10 business days. There is no specialized hardware or software required, and they claim that if you are not satisfied, they will release your local number to the vendor of your choice at no additional charge.

Call analytics can tell you a lot about your customers and about how they respond to your advertising. Call analytics can also help you get the most bang for your buck with your advertising budget.

Analytics are normally associated with measuring website statistics. They became main stream with the arrival of Google Analytics®. But websites are not the only communication medium businesses depend on, most businesses rely the medium that is the easiest to use – the phone. Remarkably, many businesses do not track the phone call information in terms of customer communication. That is understandable, tracking phone call information can be tedious, and take up a lot of time often yielding little in the way of useful information.

InteliPhone automatically creates and tracks your call analytics for you – nothing for you to do except look at the results and use them. Know what demographic responds to your ads, products and services. Know when customers respond or use the data to determine when you may need to add staff.

For more information visit

InteliPhone Call Analytics